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Charging & Installation

Proper mechanical alignment and correct power infrastructure preserve the operational life of your locks and prevent blockages.

Scope of Delivery​

Standard models ship with:

  • 2× mounting screws
  • 2× hole-offset adapters (Lochversatzhalter) incl. screws — these allow flexible positioning since frames do not have standardized threaded bush positions
  • 1× USB-C charging cable (models without external power supply) or 1× 5-pin connection cable (Julet connector on one side, open end on the other) for models with external power supply

Safety Rules & Restrictions​

  • Rear Wheel Only: The smart lock must strictly be fitted to the rear wheel of the bicycle frame.
  • Vehicle Limitations: Mounting on motorized platforms like scooters, conventional motorcycles, or fast S-Pedelecs (assistance up to 45 km/h) is forbidden.
  • Temperature Operational Range: -20°C to +40°C.
  • Battery Charging Range: 0°C to +30°C.

Battery Commissioning & Maintenance​

  • Initial Activation: Fully charge the integrated internal battery before mounting the locks on the bike.
  • Charging Process: Pull open the protective rubber USB seal on the right side of the housing. Attach a standard USB-A to USB-C cable connected to a 5 V power source or a power bank.
note

Most PRO locks can only be charged by using a USB-A to USB-C cable. Using a USB-C to USB-C connection only works on PRO locks with hardware Version 4 and newer.

  • Visual Indicator: The button glows Solid Red while charging and switches Off when the lock is fully charged.
note

Locks with a external power connection cable turn off the Red LED after a few seconds when being charged. Please leave the lock charging for about 3h to make sure it is fully charged.

Mounting Methods​

For exact dimensions and mounting angles, download the technical drawing for your lock type:

warning

PRO GPS Models - Mount the lock so that the signal window remains as unobstructed as possible — a covered signal window degrades GPS reception. Also observe the maximum mounting angles specified in the technical drawing included with your delivery.

Method A: For Bikes with Native Threaded Bushes​

Most e-bikes and cargo setups have internal threaded bushes on the seat stays.

PRO locks​

  1. Remove any plastic protective caps from the frame's threaded holes.
  2. Guide the lock body smoothly over the rear tire and mudguard line.
  3. Secure the lock using an Allen key and the provided mounting screws to 3 Nm.

Classic locks​

  1. Remove any plastic protective caps from the frame's threaded holes.
  2. Hand-screw the provided Flex Adapters into the threaded holes and tighten safely to 3 Nm.
  3. Guide the lock body smoothly over the rear tire and mudguard line.
  4. Secure the lock onto the Flex Adapters using an Allen key and the provided mounting screws to 3 Nm.

Method B: For Bikes Without Threaded Bushes​

If the frame features plain round tubes without threaded holes, use the optional universal installation adapters:

PRO locks​

  1. Position the installation adapters symmetrically against the frame's rear struts.
  2. Loop the flexible plastic straps securely around the metal strut and feed them into the adapter block.
  3. Insert the retention plastic screws into the housing and tighten firmly using a regular screwdriver.
  4. Proceed with the standard lock mounting
  5. Trim off any excess protruding plastic strap using a side cutter.

Classic locks (C2-02, C2-03, C2-04)​

  1. Position the installation adapters symmetrically against the frame's rear struts.
  2. Loop the flexible plastic straps securely around the metal strut and feed them into the adapter block.
  3. Insert the retention plastic screws into the housing and tighten firmly using a regular screwdriver.
  4. Screw the Flex Adapters into the newly created threads (3 Nm) and proceed with standard lock mounting.
  5. Trim off any excess protruding plastic strap using a side cutter.